A department of 150, providing policy, land use, neighbourhood planning, and development control services to a fast growing city of 500,000.
- Initiated CityPlan, Vancouver's most ambitious and creative public participation and city wide planning program.
- Initiated a review in concert with the development industry of the development review and approval process.
- Chaired Development Permit Board.
- Undertook regulatory streamlining work internally and with major agencies such as the Vancouver Port Authority.
- Initiated improvements to public service in the development permit area, including a one stop centre.
- Undertook an organizational change and development program.